Cat & Dog Euthanasia: Frequently Asked Questions

BEFORE THE APPOINTMENT

• How do I know when it's time to say goodbye to my pet?

  This is one of the hardest questions pet owners face, and not one you have to make alone.
  
  Changes such as ongoing pain, difficulty eating or drinking, breathing changes, loss of mobility, withdrawal, or your pet no longer enjoying favourite activities can indicate declining quality of life.

  If you’re unsure, our vets are always happy to talk things through with you - there is no pressure to decide immediately.

• Should I wait for my pet to pass naturally?

  Some families wonder whether it’s kinder to wait for a natural passing. While this can happen, it’s often unpredictable, and by the time a pet appears close to passing, illness is usually quite advanced and discomfort may increase.

  Choosing euthanasia can help prevent unnecessary suffering and allow for a calm, peaceful goodbye, where families can be present and remember their pet at rest rather than during a difficult final moment.

• Is euthanasia painful for cats and dogs?

  No. Euthanasia is designed to be peaceful and pain-free. Your pet is first given a sedative so they drift into a deep sleep. Once they are fully unconscious and unaware, the final medication is administered.

• What if I'm worried about acting too soon - or waiting too long?

  Worrying about whether you’re making the decision at the “right” time is very common. Outside of emergency situations, there is rarely one clear or perfect moment, and many families find themselves feeling torn. Pets receiving palliative care often have good days and harder days, which can make knowing when to say goodbye feel especially confusing.

  Our role is to help you gently consider your pet’s comfort and quality of life, and to support you in making a compassionate decision when the time feels right. Our veterinarians are available by phone, day or night, to talk things through with you.

• Can you help me decide if euthanasia is the right option?

  Yes. Even if you’re not ready to book, our vets are happy to talk through your pet’s symptoms, comfort, and daily quality of life. In our experience, a conversation with a vet alone can bring clarity and reassurance.

• How do I prepare my home before the appointment?

  There’s no special preparation required. Many families simply choose a peaceful, familiar space where their pet feels safe and relaxed — whether that’s their usual bed, a spot on the couch, or a sunny corner of the garden. Having a favourite blanket, bed, or toy nearby can offer comfort, and if your pet is feeling well enough, you may also wish to have a much-loved treat or meal ready for them to enjoy before our visit.

  Our veterinarians will arrive with everything needed to gently guide the rest of the process.

• Can children or other pets be present?

  Yes, if it feels right for your family. We understand it can be difficult to predict how children may respond, particularly if this is their first experience with euthanasia. Our veterinarians will check in throughout the visit to ensure everyone feels comfortable, and anyone present is welcome to step away at any time.

• How much does home euthanasia cost?

  We offer at-home pet euthanasia Monday - Saturday 8am - 5pm. Our prices for at-home pet euthanasia vary depending on pet size:
  
  $475 - Small breed/Cat (<10kg)
  $575 - Medium breed (10-25kg)
  $675 - Large breed (>25kg)
  
  For your convenience and peace of mind, our home euthanasia service is available 24/7. After hours home visits (outside of our business hours) are offered for a flat fee of $825.

ON THE DAY OF THE APPOINTMENT

• How long does the appointment take?

  Most appointments last around 60-90 minutes. This includes time to talk with our vet, settle your pet, and say goodbye. We never rush - the time we spend with you is guided by you and your pet’s comfort.

• What actually happens during euthanasia?

  Your pet is first given a gentle sedative to help them relax and fall into a deep, peaceful sleep. Once they are fully settled and unaware, a final medication is given that allows them to pass quietly. For most pets, this moment is very calm, gentle, and free from distress.

• Can I hold my pet during euthanasia?

  Yes, of course. Many families choose to hold their pet or sit close to them. We will help support and accommodate whatever feels right for you and your family.

• What if my pet is anxious or in pain when you arrive?

  Our veterinarians focus on your pet’s comfort from the very beginning. Sedation is given early to help them relax, and our approach is always guided by what your pet needs in that moment.
  
  When pets are unwell or uncomfortable, they can sometimes behave in ways that are unusual for them. If you have any concerns about handling or safety, please let us know in advance so we can plan a safe and gentle approach for everyone involved.

• What if I change my mind on the day?

  Changing your mind on the day is completely okay. This is an emotional decision, and there is no obligation to proceed if something doesn’t feel right. We will support you to pause, reschedule, or simply talk things through with one of our vets.

AFTER THE APPOINTMENT

• What happens immediately after my pet passes?

  You can spend as much time with your pet as you need. Aftercare and cremation arrangements are usually discussed and organised ahead of the appointment, so there’s no need to make decisions on the day.
  
  When you’re ready, we will respectfully care for your pet and either transport them to the cremation provider ourselves or coordinate collection from your home.

• Do I need to decide on aftercare straight away?

  No — there’s no need to make any decisions right away. We understand how emotional this time can be, and many families prefer to take a little space before thinking about next steps. When you feel ready, your chosen cremation provider can talk you through the available options.

• Can you organise cremation for us?

  We don’t make cremation decisions on your behalf, as families’ preferences and needs can vary. We can, however, connect you with a trusted pet cremation provider, talk you through the available options, and assist with the transfer of your pet if needed.

• What cremation options are available?

  Cremation options may include a private service (with ashes returned), a communal option, or alternatives such as water cremation, depending on availability. Your chosen cremation provider can talk you through the options they offer and help you decide what feels right.

  We work closely with trusted local aftercare providers who share our commitment to dignity, compassion, and respectful care. We’re very happy to connect you with one of our preferred partners, or to work alongside a provider you’ve already chosen.

• What if my pet passes away before our appointment?

  If this happens, please contact us for guidance. We can still assist with aftercare and cremation arrangements, and support you through next steps.

• How will I feel afterwards?

  In the hours and days that follow, emotions can come in waves. Grief looks different for everyone, and some people feel deep sadness, relief, numbness, or a mix of emotions - often all at once.

  There’s no timeline and no expectation around how you “should” feel. We encourage you to be gentle with yourself and to seek further support if you need.